NOTICE FROM THE CITY OF JOHANNESBURG
Sorry your statement is late! We hate that we made you wait!
We apologise for the inconvenience.
We acknowledge that the delay may have impacted your due date/s and as such, the City has extended all
due dates by three days.
Residents may also obtain their outstanding balance by calling the Call Centre on 0860 (Joburg) 562
874. Option one offers an automated balance enquiry system.
The City of Johannesburg would like to apologise to all our residents for the late distribution of municipal
accounts. This is due to the finalisation of the financial year-end processes and system adjustment to
reflect the 2019/2020 tariff increases. We have sorted out all these issues and are pleased to inform you
that your statement will be reaching you soon, if not already.
We hate that we made you wait!